O nama


Quality policy

ISO 9001 sertifikat engSince its founding SENA has been guided by the principle of fulfilling and exceeding clients expectations. According to that principle we put great effort in constant improvement of products and services that we offer, as well as improvement of the processes inside the company that will provide the expected quality. We built our reputation and market position on clients trust that we will provide products and services of the highest quality, and that we will take great care of their requests and requirements during the whole period of cooperation.

With growth and development of the company SENA has recognized a need for a certified quality management system, that will guarantee the ability of the company to fulfill all requests and expectations of our clients, suppliers, employees and the society. On 29.06.2015 SENA was awarded ISO 9001:2008 certificate by a renowned international certification company TŰV SŰD.

Our goal is to create long-term partnerships with our buyers, suppliers and the society, based on quality, respect and trust, that will provide a much needed certainty in business activities. The responsibility for implementation lies both on the management, with CEO Mr. Dragan Senić at the head, as well as all employees. Continuous specialization and training of our employees is a guarantee of implementation and constant improvement of the quality management system according to ISO 9001:2008 standard, and our ability to respond on all requests of the client in the right manner and at the right time.

For SENA, being awarded ISO 9001:2008 certificate by TŰV SŰD does not put a stop on this process. We are committed to continuous improvement of the processes, products and services and we think that this is a prerequisite and a guarantee for future success, growth and development of the company.

pdfISO 9001:2008 certificate - SENA DOO Kragujevac